Shipping and Returns

How long does my order take to ship?

Made to Order Pieces

Please allow 4–6 weeks for production, as each piece is carefully made by hand. Once your piece is complete, it will be shipped promptly and you’ll receive a confirmation email with tracking details.

Ready to Ship Pieces

All orders are processed within 2–3 business days. Once shipped, you’ll receive a confirmation email with tracking info. Delivery times may vary depending on your location and the shipping method selected at checkout.

Do you offer international shipping? 

Yes, we offer international shipping! Shipping rates and delivery times will be calculated at checkout based on your location. Please note that international customers are responsible for any customs or import fees.

What is your return policy? 

Made to Order Pieces

Because each made-to-order piece is handcrafted specifically for you, we are unable to accept returns or exchanges on these items. Please ensure all details are correct when placing your order, and feel free to reach out if you have any questions before purchasing.

Ready to Ship Pieces

We accept returns on ready-to-ship items within 14 days of delivery. Items must be unused, in their original condition and packaging.

  • Customers are responsible for the cost of return shipping.

  • To request a return, please contact us at judybutler1997@yahoo.com with your order details.